Refund Policy
Each Seiðr Hus creation is handcrafted in small batches—a mix of dirt, flame, and plant alchemy. Because of this, we don’t accept returns once a product has left our studio.
That said, we want your ritual tools to feel right:
Damaged or Incorrect Orders
If your order arrives damaged or isn’t what you expected, please email us within 7 days of delivery at seidrhus@gmail.com with your order number and a photo of the issue. We’ll make it right—whether that’s a replacement or a refund.
Refunds
Approved refunds are processed back to your original payment method. Depending on your bank, it may take a few business days for the credit to show up.
Exchanges
Because everything is blended to order, we can’t offer exchanges at this time.
Bottom line: we stand behind our work. If something feels off, reach out—we’ll take care of you.